Chelworths Property Management Privacy Policy
Last Modified: October 2025
Introduction
This Privacy Policy describes how Chelworths LLC (“Chelworths,” “we,” “us,” or “our”) collects, uses, and protects personal information provided by users (“you” or “your”) who visit our website at www.chelworths.com
(“Site”) or otherwise interact with us.
By using our Site or sharing your information with us, you consent to this Privacy Policy. We encourage you to read it carefully to understand how we handle your information.
Information We Collect
We collect two types of information:
- Non-Personal Information:
- This includes technical and usage data that cannot identify you personally—such as your browser type, device information, IP address, time of access, and pages visited. This helps us improve the performance, security, and functionality of our Site.
- Personal Information:
- Personal Information identifies you as an individual. We may collect:
- Name, email address, and phone number (when you contact us or complete a form)
- Property details or preferences (if you request a rental evaluation or register as a landlord or tenant)
- Payment or billing details (when applicable for services)
- Communications and correspondence you send to us
We do not sell, rent, or trade your information to third parties.
How We Collect Information
We collect information when:
- You submit a contact form, registration, or rental evaluation request through our Site
- You communicate with us by phone, email, or other channels
- You visit or browse our Site (using cookies or analytics tools such as Google Analytics)
How We Use Your Information
Chelworths may use your information to:
- Provide and manage property management services
- Respond to your inquiries or requests
- Send updates, service information, or relevant marketing communications
- Improve our Site, services, and customer experience
- Comply with applicable laws, regulations, or legal obligations
You may opt out of receiving marketing emails at any time by clicking “unsubscribe” or contacting us directly.
Sharing of Information
We only share information when necessary to:
- Deliver our services (e.g., with trusted contractors or service providers)
- Comply with legal requirements or government requests
- Protect the safety, rights, or property of Chelworths, our users, or others
All third parties are required to maintain appropriate confidentiality and security of your data.
Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience and collect analytics data. You can disable cookies through your browser settings, but some features of our Site may not function properly without them.
We also use Google Analytics to collect anonymized usage data to help us improve our website. Google’s policies govern the use and protection of that information.
Data Security
We take data security seriously. Chelworths uses reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.
Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain accurate business records.
Your Rights
Depending on your location, you may have the right to:
- Request access to or correction of your personal information
- Request deletion of your information (subject to legal or contractual obligations)
- Opt out of marketing communications
To make a privacy-related request, please contact us using the details below.
Children’s Privacy
Our Site and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
Chelworths may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Modified” date. Continued use of our Site after any changes means you accept the revised policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Chelworths LLC
📍 580 Salem Street, Unit 1004, Lynnfield, MA 01940
📞 617 507 3333 (available 24/7)
✉️ mail@chelworths.com
🌐 www.chelworths.com