We list your property on leading rental sites—including Zillow, HotPads, Trulia, Apartments.com, Dwellsy, RentalSource, and Zumper—with premium photography, floorplans, and standout advertisements.

No — our marketing costs are built into your management plan.

Our team will coordinate and accompany viewings for you, ensuring your property is always presented professionally.

We offer transparent, fair pricing. You’ll see exactly what services are included—no hidden charges.

Major repairs or improvements outside the scope of routine maintenance may require explicit approval and separate billing.

We handle all day-to-day operations: rent collection, tenant communication, maintenance coordination, inspection, and reporting.

We provide 24/7 emergency response to urgent issues like flooding, plumbing failures, or safety hazards.

We work exclusively with vetted, trusted contractors who meet our quality and reliability standards.

Yes — we oversee snow removal in winter and regular landscaping to keep your property safe and attractive year-round.

Our protection covers lost rent, tenant damage, legal & eviction costs, and liability exposure—filling gaps that traditional insurance and deposits may not fully address.

Properties under our Signature Property Management plan automatically have access to protection.

Yes. Coverage is capped by a monthly limit, and a deductible applies per incident. All terms, limits, and exclusions are transparent in your policy documents.

You must follow local and state regulations—like habitability standards, lead-based paint disclosure, licensing, permits, and more. We help ensure your property stays compliant.

Chelworths will help guide and coordinate the eviction process where needed; however, we always recommend that landlords work with a qualified attorney to ensure the process is handled in full legal compliance. Our team remains on hand throughout to support communication, documentation, and logistics—so you’re never navigating the process alone.

We use standardized lease templates that comply with local law and protect your interests while providing clarity to tenants.

Yes, we’ll provide detailed applicant reports and you have final say (within fair housing and screening guidelines).

We oversee both—conducting walkthroughs, inventory checks, key handovers, and ensuring proper documentation and condition reporting.

You’ll receive regular, clear statements showing rent collection, expenses, and property performance—accessible anytime via your landlord portal.

Yes. We share local market data and trend insights so you can keep your rent competitive and your property well-positioned.